Privacy Policy

Effective Date: 12.05.2024

At Metro Electric ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our service request forms, contact forms, or other interactions with us.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you submit a form or communicate with us, we may collect:

• Name
• Phone number
• Email address
• Address
• Details about your electrical service needs

B. Non-Personal Information

We may also collect non-identifying information such as:

• Your general location (city or region)
• How you learned about our services

2. How We Use Your Information

We use the information you provide for the following purposes:

• To schedule and manage services
• To respond to your inquiries
• To communicate important updates or offers (if you have opted in)
• To improve our customer service and offerings

3. Sharing Your Information

Your information is not sold or rented to third parties. However, we may share it with:

• Authorized service providers who assist in delivering services
• Legal authorities, if required by law or in response to legal proceedings

4. Data Security

We take reasonable measures to protect the personal information you provide. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is 100% secure.

5. Your Privacy Rights

You have the right to:

• Access, update, or delete the personal information you’ve provided to us
• Opt out of receiving promotional communications at any time

To exercise these rights, please contact us using the details below.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The revised policy will apply to all information collected moving forward.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Metro Electric
110 E Pond Dr, Romeo, MI 48065
586-331-5047
service@metroelect.com